Fucking OneTel genius
I have had no email since Tuesday. I am trying to run a business. This is not good.
I rang the number. Talked to a nice person in India. The email will be down for another 24 hours maybe.
Where is my MAC code that I requested 10 days ago and should take 3 working days to provide?
I'll need to transfer you.
Please do so with all alacrity.
[Jennifer Rush singing The Power of Love right through twice...]
Another nice person in India. I'll do that for you it'll take 3 working days.
No. It should have been done already. 10 days ago.
I'll have to put you on hold while I check.
[Mariah Carey warbling some shit, I was distracted and didn't catch which song, they all sound the fucking same anyway]
Yes sir, we've generated it and sent it!
Good.
It was sent to [the LOML's email address] twice!
But, uh, wait for it ... the email's down ... and you knew that, hmmm?
Oh. Oh yes. It is.
So....?
[Brightly] Is there anything else I can help you with today?
[sigh] No. Thank you. Just send the MAC code again as soon as you can, please.
Is there any particular reason why you are transferring away from OneTel to another provider?
[has to put phone down due to fit of hysterical giggles]
I rang the number. Talked to a nice person in India. The email will be down for another 24 hours maybe.
Where is my MAC code that I requested 10 days ago and should take 3 working days to provide?
I'll need to transfer you.
Please do so with all alacrity.
[Jennifer Rush singing The Power of Love right through twice...]
Another nice person in India. I'll do that for you it'll take 3 working days.
No. It should have been done already. 10 days ago.
I'll have to put you on hold while I check.
[Mariah Carey warbling some shit, I was distracted and didn't catch which song, they all sound the fucking same anyway]
Yes sir, we've generated it and sent it!
Good.
It was sent to [the LOML's email address] twice!
But, uh, wait for it ... the email's down ... and you knew that, hmmm?
Oh. Oh yes. It is.
So....?
[Brightly] Is there anything else I can help you with today?
[sigh] No. Thank you. Just send the MAC code again as soon as you can, please.
Is there any particular reason why you are transferring away from OneTel to another provider?
[has to put phone down due to fit of hysterical giggles]
Labels: wiping her arse
5 Comments:
oh what joy
makes me want to wander off whistling "life is full of shit, when you think of it"
Labels: always look on the bright side
By I, Like The View, at 8:49 pm
You'll be delighted to know that we've now got emails again. You will no doubt not be surprised to learn that the MAC code is not among them.
By crisiswhatcrisis, at 10:35 am
delighted
not surprised
story of my life
and obviously yours too
hope all is well
By I, Like The View, at 8:03 am
It is bad enough having to call these amusingly titled 'customer care' centres, but to then be subjected to Mariah Carey is a punshment too far.
By J.J, at 8:46 am
I take it you're still listening to Mariah Carey.
By Unknown, at 1:47 pm
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